Prosci® Certified Change Practitioners

Lenore is a Prosci Accredited Change Practioner committed to working with your organisation to ensure that your next change project

  • Meets your project objectives
  • Finishes on time and on budget
  • Realises a Return on Investment


Facilitation, Training, Keynotes

Whether Lenore is facilitating workshops, conducting training or delivering a keynote at your conference, she is a master at engaging and educating her audience so that they leave ready to take action. 

What's the point if people leave just as they'd arrived?'

Team and Individual Profiling Tools

Lenore is able to provide a suite of profiling tools that can be used to gain greater insight into your workforces motivation, behaviour and current capability across a wide range of skills. 



The most effective way to cope with change is to help create it.

L.W. Lynett

As Seen On

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ch-7  herald 

Latest Articles

Good leaders never make hospital passes

By Lenore Miller | Sep 25, 2018

Do some responsibilities in your organisation get passed around like a hot potato? I often see, tasks, particularly hard ones, being passed on to the next person, who doesn’t really want it or have time to do it. Worse, they have no clarity about what’s expected so they aren’t set up for success. A common…

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Plastic bags and change management

By Lenore Miller | Aug 20, 2018

We’re all familiar with the Coles plastic bag debacle and accompanying triple back-flip with a side of small plastic products. At its core, the removal of single-use plastic bags from supermarkets was a change management project. Coles was looking to change a process and modify customer behaviour. Removing single-use plastic bags has already been done successfully…

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Change must focus on people

By Lenore Miller | Jul 17, 2018

A common mistake I see in organisations undertaking change projects is that they have a project manager focused on the technical side of the change but no-one focused on the people side of the change. If there is a project management team, the focus tends to divert to the technical issues such as the new…

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How to get good return on new training investment

By Lenore Miller | Jun 11, 2018

  Many organisations invest significant sums of money in training staff but then don’t reap the full return on that investment. Managers incorrectly assume “you now know what to do so you will”. They expect equipping staff with knowledge is enough to ensure its application. I see this happen often with respect to change management…

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Change management and leadership capability go hand in glove

By Lenore Miller | May 30, 2018

Local change management and leadership capability expert, Lenore Miller, has added another string to her bow of qualifications and expertise to help local organisations and leaders to perform better. Lenore has become a Prosci® Certified Change Practitioner. She said although she has been working in change management for many years Prosci provides a structured approach…

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Roadblocks to Change Success

By Lenore Miller | May 8, 2018

Is your organisation struggling to gain employee engagement in change projects? Do you really know the answer to the question? Prosci’s most recent best practice change management research shows employees fail to engage in change for four reasons. One reason is a tendency to use a top-own approach and force change on employees rather than involve them. Secondly,…

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Top Factors in Successful Change Management

By Lenore Miller | Apr 3, 2018

“There is a direct correlation between the success of the initiative and how well the people side of change is managed” In the past 20 years, Prosci has been conducting an international benchmarking study to uncover the lessons learned by change practitioners and consultants. The study focuses on what’s working and what’s not. The research…

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Are you sabotaging your change initiative

By Lenore Miller | Feb 27, 2018

When it comes to making changes in your business or organisation, no matter how large or small, the ‘wild card’ element is people. We’re all aware that the success of organisational change rests on our people’s ability and willingness to adopt the desired change. But it is often leaders, not employees, who fail the change…

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Workplace Change – it’s all about people

By Lenore Miller | Jan 23, 2018

There are two big mistakes leaders are making as they ready their organisations to adapt to an increasingly fast paced and ever changing business environment. They forget that it’s really people who change, not the organisation. Secondly, they think of change management as a one off event rather than an ongoing and continually evolving process. Changes can appear organisational but the reality is that change only occurs…

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What Lenore's Clients Say


Captivating and Spot On!

“Lenore really was very good, topic spot on, delivery style perfect (actually, I have never seen someone able to captivate an audience for an hour with just one hand drawn page on butchers paper …. its pinned to our team partitions).

Randal Jitts
Chemical, Control & Electrical (CCE)
Team Leader, Delta Electricity

Bev Carter

Sift Clutter and Focus!

The biggest problem I find is having so much to do that you lose sight of the best way forward, so Lenore has helped me sift through the clutter and focus on what’s most important.

The support and accountability that comes when working with Lenore is extremely valuable and I would highly recommend her to anyone looking for support and mentoring in their organisation.

Bev Carter


Wisdom, Experience and Practical Knowlege

I’ve just finished reading Ignite Your Business Mojo by Lenore Miller. Such a wonderful book with lots of wisdom and experience and practical knowledge that you can apply straight away. I know that its a book that I will be referring back to time and time again as throughout my business journey!

Kim Morris
Entrepreneur System

Contact Lenore today to find out more!